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January 27, 2012
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Support: +353 (0)98 28382
Frequency Asked Questions
Helms FAQs
Interwise FAQs
Help Documents
Q1.
Who can I contact if I need help ?
Q2.
How does login work?
Q3.
How do I change my password?
Q4.
How do I amend my contact details and/or email address on HELMS?
Q5.
Why can't I view documents that I have downloaded from Helms?
Q6.
How do I check my Grades online?
Q7.
I have the correct username and password to login to Helms but I am still unable to login
Q8.
I cannot view the online lessons, a page is opening up but there is nothing on it.
Q1.
How do I install Interwise Participant?
Q2.
What happens if I miss an online tutorial ?
Q3.
How do I access an online tutorial?
Q4.
I have selected the online tutorial I wish to download but when I click on 'go' nothing happens
Q5.
I cannot log into my Interwise Tutorials, I get as far as the page saying entering the event and nothing happens after that.
Q6.
When logging onto an Interwise event, the message 'generatesvc.svt file' appears?
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